More Information On
Reimbursement of Treatment for PH
Should you require further information or assistance regarding reimbursement of treatment for PH, the Council for Medical Schemes can be contacted on:
TEL 0861 123 267 / 012 431 0500
FAX 012 431 0560 / 012 430 7644
www.medicalschemes.com
The Council for Medical Schemes is a statutory body established in terms of the Medical Schemes Act to provide regulatory oversight to the medical schemes industry. As part of their mission, the Council serves to act in an administratively fair and transparent manner, to:
- Inform the public of their rights and duties
- Ensure that all entities conducting the business of a medical scheme comply with the Medical Schemes act
- Ensure that complaints raised by members and the public are handled appropriately and speedily
The Complaints
Procedure
Who can complain to the Registrar’s Office?
Any beneficiary or any person who is aggrieved with the conduct of a medical scheme can submit a complaint.
It is however very important to note that a prospective complainant should always first seek to resolve complaints through the complaints mechanisms in place at the respective medical scheme before approaching the Council for assistance.
Complaints can be submitted by any reasonable means such as a letter, fax, e-mail or in person at our Offices from Mondays to Fridays during 08:00 – 17:00.
More Information
www.medicalschemes.com
The Council for Medical Schemes is a statutory body established in terms of the Medical Schemes Act to provide regulatory oversight to the medical schemes industry. As part of their mission, the Council serves to act in an administratively fair and transparent manner, to:
- Inform the public of their rights and duties
- Ensure that all entities conducting the business of a medical scheme comply with the Medical Schemes act
- Ensure that complaints raised by members and the public are handled appropriately and speedily